Frequently Asked Questions
Office of the Registrar
If you need information that you cannot find on our website or this FAQ, please contact us so that we can assist you.
How do I change my address?
How do I order an enrollment verification?
How do I order a transcript of my academic record?
How do I adjust my schedule for an upcoming semester?
How can I find out what courses are available each semester?
What happens to Incomplete ("I") Grades?
How is a grade disputed?
How is a grade changed?
I earned my degree during the Summer (or Fall term). What happens to me?
How can I obtain a copy of my son or daughter's grades?
What if I have a financial hold on my account?
How do I change my address?
If a student at DC, please contact the Registrar's Office. If an alumni, please contact the Alumni Office.
How do I order an enrollment verification?
Verification of enrollment can be requested by logging on to your myDC Portal. Forms requiring completion by the Registrar can be dropped off at the Serrick Campus Center, room 204.
How do I order a transcript of my academic record?
Defiance College is pleased to offer online transcript ordering through Parchment Exchange.
CURRENT STUDENTS
You may print your unofficial transcript through your myDC Portal. Official transcripts may be ordered online at the Parchment Exchange transcript ordering site.
Log in or create a new account to initiate your request.
FORMER STUDENTS/ALUMNI
Official transcripts may be ordered online at the Parchment Exchange transcript ordering site.
Log in or create a new account to initiate your request.
How do I adjust my schedule for an upcoming semester?
Your advisor must approve any adjustment to your schedule (with the exception of a change in course section). Your advisor must sign a Drop/Add form and you must bring it to the Registrar's Office to make the official change.
How can I find out what courses are available each semester?
In order to check for course availability, we recommend that you use the Schedule of Classes located here on our website.
What happens to Incomplete ("I") Grades?
"I" grades must be replaced by the instructor. Work must be completed by the student no later than exam week of the semester following the awarding of the incomplete. Therefore, incompletes awarded in fall must be converted to the letter grades by the end of the spring semester. Incompletes awarded in spring or summer must be converted to the letter grades by the end of the fall semester.
How is a grade disputed?
Students should first discuss concerns with the instructor. Any unresolved concerns of a student in a course of an externally accredited program should be addressed by the formal written policies of that externally accredited program, with the outcome being reported to the Office of Academic Affairs. Any unresolved concerns of a student in a course that is not of such a program should be addressed by the Office of Academic Affairs in conjunction with the instructor.
How is a grade changed?
The instructor must submit a written "grade change" form. When an approved grade change is received by the Registrar's Office, the new grade is posted to the student's academic record and the student is sent an email notification that grade has been changed. A grade change does not appear on a grade report card; instead it appears on the transcript. A student can view her/his grade by selecting the transcript option within their myDC Portal.
I earned my degree during the Summer (or Fall term). What happens to me?
Students who complete degree requirements in the summer and were approved for graduation receive degrees dated August. Those who complete requirements during the Fall Semester receive degrees dated December. The academic transcript indicates that the degree requirements are completed and the degree will be conferred in May. If the graduate's account with the Business Office is clear, the diploma is forwarded to the student.
How can I obtain a copy of my son or daughter's grades?
All academic records released by Defiance College are released in accordance with the federal Family Educational Rights and Privacy Act (FERPA) of 1974 and subsequent amendments. For additional information on FERPA, consult the academic catalog or additional FERPA information (PDF).
What if I have a financial hold on my account?
A transcript will not be released until the student has cleared all financial holds with the Business Office. A financial hold is applied if the student has a past due balance on their student account or is past due on their federal Perkins Loan. A financial hold will be released immediately if the student pays the past due balance with a credit card, money order or cash. The transcript will be released in 10 business days if a student pays with a check or an electronic checking or savings account transaction. Questions about financial holds should be directed to the Business Office at businessoffice@defiance.edu or 419-783-2550.
